Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

[KR]
반품이 불가능한 경우

- 개봉되거나 사용된 제품
- 포장박스가 훼손된 제품
- 구매일로부터 7일이 지난 제품
- 제품 가치가 시간이 지남에 따라 상당히 감소하여 재판매가 어려운 경우

❣︎ 사쉐 향기 시향지
제품 구매 시, 시향지를 동봉하여 발송 드릴 예정입니다.
제품 개봉 전 동봉된 시향지를 통해 먼저 시향을 완료해 주세요.
*제품 개봉 후에는 교환/반품/환불이 불가합니다*

[ENG]
Cases in which returns are not possible

- Opened or used product
- If the packaging has been damaged
- Products past 7 days from the date of purchase
- If the value of the product has decreased significantly
   over time to the extent that resale is difficult